Privacy Policy
Last Updated: January 19, 2025
Welcome to Fodeto ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").
1. Information We Collect
1.1 Personal Information
We collect various types of information to provide and improve our Services:
- Account Information: Name, email address, phone number, and delivery addresses
- Payment Information: Credit/debit card details, UPI information (processed through secure payment gateways)
- Order History: Your past orders, preferences, and feedback
1.2 Device Information
We automatically collect certain information about your device, including:
- IP address and browser type
- Mobile device identifiers
- Operating system version
- Device settings and characteristics
1.3 Location Information
To provide our delivery services effectively, we collect:
- Precise location when you place an order
- Background location data (with your explicit consent) for real-time order tracking
- Delivery address and frequently visited locations
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: Fulfilling your orders and managing deliveries
- Service Improvement: Enhancing our platform and user experience
- Customer Support: Providing assistance and responding to queries
- Personalization: Customizing offers and recommendations
- Security: Preventing fraud and ensuring platform safety
3. Information Sharing and Disclosure
We may share your information with:
- Delivery Partners: To facilitate order delivery
- Restaurant Partners: To process and fulfill your orders
- Payment Processors: To complete transactions
- Service Providers: Who assist in operating our platform
4. Data Security
We implement robust security measures including:
- Encryption of sensitive data
- Regular security assessments
- Secure data storage systems
- Access controls and authentication
5. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account
- Opt-out of marketing communications
- Control location tracking permissions
6. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our platform or via email.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@fodeto.in
Customer Support: 8688537800
8. Consent
By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. You can withdraw your consent at any time by closing your account, though this will affect our ability to provide you with our Services.
